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| Frequently Asked Questions (FAQ’s) | ||
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Why do you use Thermal Industries’ products?
In choosing a contractor, what should I look for? What type of warranty do you offer? How soon can I get an appointment? How long does a home appointment last? Can appointments also be made in your showroom? How are products ordered? How long does it take to get your products installed? Do you have any references? What is your service policy?
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Why do you use Thermal Industries’ products? Thermal offers the best quality window for a reasonable price. We have sampled and installed many different brands, but prefer Thermal’s narrow line series, which offers the most glass, highest efficiency rating, lowest U factor, and lowest air infiltration. Thermal is the oldest vinyl replacement window manufacturer in the country, and Dave is a former manufacturer’s representative. We know their products well and believe in them. We have Thermal windows in our own homes. back to top In choosing a contractor, what should I look for? Several things are important: What type of warranty do you offer? All window parts have a lifetime warranty. A 30-year, prorated warranty is offered on the glass. back to top How soon can I get an appointment? Call us today and we can set something up for this week. back to top How long does a home appointment last? We are a no-pressure sales organization. The average in-home appointment lasts approximately 30 minutes. We will assess your needs, provide you with information on our products, answer all of your questions, give you an estimate, and leave you to make a decision when you are ready. We want your business, and we are confident that our products and pricing will have you calling us back. back to top Can appointments also be made in your showroom? Yes, call us and we can arrange a date and time that is convenient for you. back to top How are products ordered? Once you decide to sign a contract, we come back to your home and make custom measurements for the products that you want.back to top How long does it take to get your products installed? Once the contract is signed, it generally takes about 3-6 weeks, depending on the time of the year. back to top Do you have any references? We keep a book of customer surveys in our showroom. Come by any time to take a look at our ratings and customer comments. Call ahead to make sure we will be in the office. back to top What is your service policy? We guarantee our work. Call us directly for service, or call our factory for a service representative. back to top |
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Replacement windows, doors and patios serving Southeastern Massachusetts in the following areas: Plymouth, Kingston, Carver, Wareham, Buzzards Bay, Sandwich, Bourne, Cape Cod, Duxbury, Whitman, Hanson, Pembroke, Plympton, Marshfield, Scituate,
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Service Areas: Plymouth, Kingston, Carver, Wareham, Buzzards Bay, Sandwich, Bourne, Cape Cod, Duxbury, Whitman, Hanson, Pembroke, Plympton, Marshfield, Scituate,
Hingham, Norwell, Braintree, Milton, and the entire South Shore.